Felixstowe McDonald's planning to open for walk in service within a fortnight

By Derek Davis

8th Feb 2021 | Local News

Felixstowe's branch of McDonald's is set to fully reopen for walk in service within two weeks.

The popular fast food restaurant franchise closed in early January to diners with only a drive-thru takeaway and delivery service allowed, but now the branch close to the Port of Felixstowe is planning to welcome non-motorist customers back on February 22.

Successful trials have shown procedures for walk-in takeaway customers can work and that initiative is being further rolled out across the country this week.

Paul Pomroy, McDonald's CEO UK and Ireland: "A month ago we made the voluntary decision to temporarily close walk-in takeaway while we reviewed our safety measures to ensure they reflect the evolving nature of the COVID-19 pandemic.

"Working closely with third party safety expert NSF International, we identified a small number of changes to further enhance our procedures, and we are currently in the process of rolling these out to restaurants.

"This week, a small number of our restaurants will trial reopening walk-in takeaway with these enhancements in place, with the plan to reopen the majority of restaurants for walk-in takeaway across England, Wales, Northern Ireland and Ireland from Monday 22nd February.

"New safety measures being introduced include visors as well as face coverings for customer facing employees, revised guidance and processes for our couriers to support their safe working and enhanced processes for managing customer and courier flow in restaurants.

"Once again, we would like to thank our franchisees, managers and employees for their ongoing commitment in supporting and implementing all of our updated procedures.

"The wellbeing of our people, as well as our suppliers, couriers and our customers remains our top priority, and we are confident the new processes in place will further enhance our already robust safety measures."

     

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