This company is a world-renowned logistics company that offers first class training and worldwide career opportunities.

Office based in Felixstowe or working from home (office based while training).

Are you looking for a role that offers the flexibility to choose if you work in the office or from home and a for a company that offers excellent stability in a market that is currently going from strength to strength?

What this role involves:

• Key and first point of contact for Key accounts
• Assist with storing and uploading customer documents according to correct GDPR protocol.
• Raising invoices according to customers requirements
• Relationship building
• Provide assistance on Operational issues
• Produce and send Customer billing reports
• Raise customer invoices
• Spot opportunities for cross selling to increase contract potential
• Work with Credit control team to ensure invoices are paid on time
• Identify opportunities to enhance customer experience and turn around bad experiences into good ones.

• Strong numeracy or data entry skills are essential
• Confident communication skills via phone and email
• Great attention to detail
• Knowledge of raising invoices
• Ability to work to tight deadlines
• Problem solving skills
• IT skills should include Excel or data entry systems